Licensing FAQ
Can I use the app offline?
Yes, but an internet connection is required at least once every 7 days for licence validation.
How many machines can I activate on?
One machine per licence.
I've got a new PC — what do I do?
Deactivate on your old machine first (see Deactivating), then activate on the new one.
I lost access to my purchase email. Can you help?
Unfortunately not — licence access is tied entirely to your LemonSqueezy account, which is accessed via your purchase email address. There is no manual override.
Do licences expire?
No. A licence gives you access to the version you purchased and all updates released during the support period. You'll never lose access to the version you bought.
Can I get a refund?
See the Refund Policy on the main site.
Visit the Livelabs Creative FAQ or join the Discord for community support.